Provider Resources
We Are Committed to Serving our Providers. Providers Are at the Heart of What We Do.
Select the login that matches your group number to access your provider portal.
Member Eligibility
Learn how to verify eligibility if one of your patients is a Healthcare Highways member.
Payor ID Search
If your group number does not start with "HCH" or "162", click the button below to search for the correct payor ID and claims address.
Provider Contract Request
Request a contract to be a part of our network.
Update Your Existing Provider Information
If you need to update your existing provider information, please click the link below to fill out the roster and send the completed form to the appropriate team email address:
For Texas Providers:
texasproviderupdates@healthcarehighways.com
For Oklahoma Providers:
okprovider@healthcarehighways.com
For Providers in All Other Markets:
Credentialing
Credentialing is a process that ensures a practitioner and/or delegated group is qualified to perform the procedures he or she was hired to perform by assessing an individual and/or group’s education, training, licenses, specialty certificates, qualifications, career history, professional conduct, and performance level. It helps protect both the practitioner and the facility from liability if the practitioner is charged with negligence or malpractice. For more information about our credentialing process click below.
Quick Reference Guide and Sample ID
Our quick reference guide provides you with examples of our ID card, who to contact for claims, benefits, and eligibility, and much more.
Contractual Notice Address
Any notices from a participating provider for contractual purposes can be mailed to the below address:
Healthcare Highways
Attention: Provider Network Department
3001 Dallas Pkwy, Ste 700
Frisco, TX 75034