Let's get connected
We're here to help with any questions or inquiries you may have. Here are the best ways to reach us.
General Inquiries
If you have a question or general inquiry, please complete the form below, and we'll get in touch within 24-48 hours.
Call Us
For faster assistance with urgent matters, or questions about your membership, contact our dedicated Customer Experience Team directly at (866) 945-2292, Monday-Friday from 8 a.m. - 5 p.m. CST.
Important: Please do not submit member information or protected health information (PHI) through this form.
For Members
If you are a member and need help with your portal, or need help with claims, please call (866) 945-2292 and we will direct you to the right contact.
Nominate a Provider
If your provider is currently not in our network, submit to nominate the provider.
Provider Contract Request
Start the process of joining our network by submitting a provider contract request.
Our Locations
HCH Corporate Headquarters
One Cowboys Way
Suite 290
Frisco, TX 75034
HCH TX Regional Office
Hall Park
3001 Dallas Pkwy
Suite 700
Frisco, TX 75034
HCH OK Regional Office
14201 Wireless Way
Suite D-100
Oklahoma City, OK 73134
HCH LA Regional Office
980 Picardy Ave
Suite 500B
Baton Rouge, LA 70809