We’re so glad that you’re here. The good health and wellbeing of you and your covered family members is the focus of everything we do.
If you’re new to health insurance and want some general information, your Member Resource Center is the best place to start with answers to Frequently Asked Questions, member portal access, your claims history, member ID card access, and clear definitions of insurance terms.
Choose the state where your employer is headquartered.
Then match the network logo shown on the front of your membership ID card with one of the logos shown below. Click on your matching logo.
These networks form the Healthcare Highways service area.
We’re here for you in whatever way works best for you. Our member portals let you take control and look up information on your own, or call our customer service teams
For plan numbers that start with "HH" , call 800.397.9524
For plan numbers that start with "HP" , call 844.486.8229
call
844.636.7506
Customer service representatives are available 8 a.m. to 5 p.m., Central Time, Monday through Friday. Our customer service interactive voice support is available, 24/7
Here you have everything you need in one easy spot. We hope you’ll take advantage of all these resources to stay informed and engaged. Mostly, we want to help you get and stay well.
As an extra benefit for our Healthcare Highways Health Plan members, enjoy our free online wellness portal: SparkPeople, the world’s largest healthy-living community, has a free online diet and fitness program. Create a personalized fitness plan, customize meal plans, get advice from experts on diet and exercise, and much more.