HCH Rx: Members

Healthcare Highways Rx For Members

About Us

Healthcare Highways Rx is an innovative Pharmacy Benefit Plan that offers access to pharmacies in your local community and tools to assist you in managing your prescription costs.

We have chosen to partner with “best in class” vendors who have been doing this for years, to develop and offer private-labeled, customized pharmacy plans and solutions.

Want to access your member information directly from the OptumRx online system?
Grab your Healthcare Highways Rx Member ID card and click here!

New Members please click on “New Registration” to set up a UserID and password.
Note: You will be leaving our Healthcare Highways Rx website and transferred to OptumRx which powers all of our member services.

Healthcare Highways Rx Member Services

Convenient Pharmacy Locations

Our pharmacy network includes over 67,000 pharmacies nationwide. Most national chains and many local pharmacies are included. Please refer to your benefit documents for copay information for prescriptions filled at retail pharmacies. Save the most money by choosing generic medications when possible.

Save money and time with Home Delivery

Our Home Delivery Service allows you to receive your long-term or maintenance medications through the mail. You can have your medicine delivered to your home, doctor’s office or anywhere you choose. Our Home Delivery pharmacies are staffed with pharmacists who can answer your questions or speak to your doctor if needed.

Organize your medication with your personal website

Included with your pharmacy benefit plan is free access to a private and secure website. You will be able to access it with your Pharmacy Member ID number. You’ll be able to compare prescription drug prices, map your way to the nearest network pharmacy, place refills requests for Home Delivery medications, organize your health history and much more! Click the button below to access your member information now.

Good health is in the palm of your hand

The free mobile app allows you to access all of the great features from your personal website on-the-go. Once you have your Member ID number, use your smart phone to find a nearby pharmacy, compare medication prices, review drug information and more!

View download information about the free HCH Rx mobile app

Hands-on care for your specialty medication needs

If your treatment plan calls for specialty medications that require refrigeration or complex administration, our specialty pharmacy service offers the high-touch, hands-on service that is needed. Our specialty pharmacy provides services for chronic and complex conditions such as multiple sclerosis, rheumatoid arthritis, cancer, hepatitis and others.

Help is just a phone call away

We are here to assist plan members day and night! We are available to our members 24 hours/day, 7 days/week, 365 days a year! Please contact us at (800) 282-3232 for any questions regarding your pharmacy benefits, formulary design, etc.

Rx Sales Center:
Brokers, Payers, and Employers:
Call (877) 990-5553 or Email us
Rx Service Operations:
Members and Providers:
Dial the number on the back of your ID card
or click hereclick here to contact a service rep.